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We believe strongly in the principles of collaboration and co-creation with our clients to meet their objectives. We begin with the end in mind and assess, plan, design and facilitate accordingly so that every solution is a “customized solution”. Furthermore, we utilize whole system approaches to change, leadership and learning which measurable contribute toward improving individual, team and organizational effectiveness. We provide consulting, management, design and coaching services at the individual, group or team level and for the organization as a whole.

Please click on the links below for more information on these client solutions:

In general we use a strengths based approach to our work with clients. We support adult learning principles, utilize action learning and research, incorporate accelerated learning approaches and evaluate the impact of our work.

To provide value to our clients, we continuously strive to improve our own learning and thus are pleased to share with you that we can use the following tools and processes:

  • Appreciative Inquiry, Open Space Technology, Technology of Participation
  • Leadership Styles Inventory (LSI I & II)
  • Group Styles Inventory
  • Organizational Culture Inventory
  • Organizational Effectiveness Inventory
  • Leadership Impact
  • Myers Briggs
  • Leadership Practices Inventory (LPI)
  • Thomas Kilman Conflict Mode Instrument
  • The Kolb Learning Style Inventory
  • Situational Leadership
  • Situational Communication
  • Negotiating to Yes, Parts I and II (Wilson Learning)
  • SOAR TM methodology for strategic planning


“Michelle successfully guided us through an organizational renewal process ensuring that all were engaged and had a clear understanding of the purpose and benefits of each segment of our work. She also generated energy and enthusiasm within the participants as they discovered and developed new possibilities for our organization”.

Lorna Heidenheim, Executive Director, Ontario Healthy Communities Coalition


“Michelle’s passion for sharing and creating sustainable learning in the workplace ensured that our workshops on innovation and risk taking and conflict management exceeded our expectations”

Shelley Chamberlain, Manager, Administration, Durham Region Health Department