Solutions & Services
Connect with Us

History of Principal, M.Ed, B.A.H., HBBA, CHRP, CTDP

Michelle brings over 18 years of proven and successful management, leadership and consulting experience, including work with 3 of Canada’s top 50 employers. Michelle has a M.Ed in Adult Education (Workplace Learning and Change Option) from O.I.S.E./U of Toronto; an Honours in Industrial Psychology from Queen’s University and an Honours Business Administration (Human Resources) from Brock University. Michelle has also completed professional development courses from institutions such as the Adler School of Coaching; NTL (National Training Laboratories) and the Schulich Executive Education Centre at York University.

Prior to establishing her organizational learning and development practice, Michelle was responsible nationally for leadership and management development for Telus Mobility/Clearnet Communications. Michelle has also held senior consulting and management roles with Royal Bank of Canada, Parke Davis Pharmaceuticals and General Motors of Canada. Michelle has also taught for Brock University for their B. Ed in Adult Education degree program and Durham College.

Michelle works collaboratively with her clients to create sustainable change and to inspire and ultimately increase individual and organizational effectiveness. Her work with clients has resulted in increased sales revenue; increased employee retention; decreased turnover of staff; increased work satisfaction and performance; decreased operating costs and enhanced capabilities for individuals, teams and organizations. Furthermore, communication skills have been enhanced, there is more focused leadership and employees are more engaged.

Michelle holds the designation of C.H.R.P. (Certified Human Resource Practitioner) and CTDP (Certified Training and Development Practitioner). Michelle is currently board chair for ACCORD (Association for Creative Change in Organizational Renewal and Development) and is an active member and volunteer expert for HRPAO (Human Resources Professionals Association of Ontario). Michelle is also an active member of CSTD; former expert of the month (change management); former board member (OSTD); executive committee member (Toronto and Durham) and committee member for developing the National Leadership Symposium in 2006. Michelle is also a current member of the Centre for Creative Leadership.

Michelle has spoken at national conferences and has authored the sections on human resource management, organization development, training and development for CCH’s Ultimate HR Manual.

Michelle is active within her community and has volunteered with the St. Vincent de Paul Society, The United Way; Junior Achievement; Whitby Soccer Club and Whitby Minor Hockey Association and the Learning Partnership.


In order to be more flexible and responsive to our client’s needs, we engage associates with specific expertise for specific projects.

We have an extensive network that consists of other human resource professionals, coaches, trainers, instructional designers (e-learning) and research associates. We choose our associates for projects based upon their unique expertise that he or she can bring to the particular project. Furthermore, we choose associates with whom we have worked with in the past and that are equally committed to our mission and to exceeding our client’s expectations.

As well, we are pleased to partner with a client’s internal resources (e.g. training department, staff development committees or other committee, subject matter experts, research department etc.) to collaboratively achieve the desired outcomes for a project.

Core Beliefs and Values

The core beliefs and values that underlie our work are:

Creating Empowerment and Participation
We believe in engaging the entire organization in ways that lead to ownership and commitment to a shared vision.

Creating Community
We believe that when you foster an environment where leaders, employees, board members, volunteers and clients can come together, they can create and believe in something larger than themselves.

Communicating Openly
We believe that sharing information and creating a common understanding of the strategic issues enables people at all levels of the organization to participate and to make wise decisions both individually and collectively.

Practicing Action Research
We believe that only through continuous reflection and re-examination throughout the process with our clients can we learn and realize our goals and ultimately achieve organizational effectiveness.

Creating a Shared Preferred Future
We believe in creating a collective “vision” since the future forms the basis for action today.

Transferring Learning
We believe in creating self sufficiency for our clients rather than creating dependency on us. Our goal for the completion of a project is that clients will embrace our methods, processes and tools and make them their own and thus increase their internal capacity.

Incorporating Creativity and Innovation
We believe that each solution for a client should be customized for them, based on their needs and that creativity and innovation be utilized to achieve the best possible outcome for our clients.


Mission Statement

We help people enhance their abilities, engage their heart and minds and use their wisdom to create successful, sustainable organizations and communities. We do this by working collaboratively with our clients, utilizing whole-system approaches to change, leadership and learning which measurably contribute toward improving individual, team and organizational effectiveness.