History of Principal, M.Ed, B.A.H., HBBA, CHRP, CTDP
Michelle brings over 18 years of proven and successful management,
leadership and consulting experience, including work with 3 of
Canada’s top 50 employers. Michelle has a M.Ed in Adult Education
(Workplace Learning and Change Option) from O.I.S.E./U of Toronto;
an Honours in Industrial Psychology from Queen’s University
and an Honours Business Administration (Human Resources) from Brock
University. Michelle has also completed professional development
courses from institutions such as the Adler School of Coaching;
NTL (National Training Laboratories) and the Schulich Executive
Education Centre at York University.
Prior to establishing her organizational learning and development
practice, Michelle was responsible nationally for leadership and
management development for Telus Mobility/Clearnet Communications.
Michelle has also held senior consulting and management roles with
Royal Bank of Canada, Parke Davis Pharmaceuticals and General Motors
of Canada. Michelle has also taught for Brock University for their
B. Ed in Adult Education degree program and Durham College.
Michelle works collaboratively with her clients to create sustainable
change and to inspire and ultimately increase individual and organizational
effectiveness. Her work with clients has resulted in increased
sales revenue; increased employee retention; decreased turnover
of staff; increased work satisfaction and performance; decreased
operating costs and enhanced capabilities for individuals, teams
and organizations. Furthermore, communication skills have been
enhanced, there is more focused leadership and employees are more
Michelle holds the designation of C.H.R.P. (Certified Human Resource
Practitioner) and CTDP (Certified Training and Development Practitioner).
Michelle is currently board chair for ACCORD (Association for Creative
Change in Organizational Renewal and Development) and is an active
member and volunteer expert for HRPAO (Human Resources Professionals
Association of Ontario). Michelle is also an active member of CSTD;
former expert of the month (change management); former board member
(OSTD); executive committee member (Toronto and Durham) and committee
member for developing the National Leadership Symposium in 2006.
Michelle is also a current member of the Centre for Creative Leadership.
Michelle has spoken at national conferences and has authored the
sections on human resource management, organization development,
training and development for CCH’s Ultimate HR Manual.
Michelle is active within her community and has volunteered with
the St. Vincent de Paul Society, The United Way; Junior Achievement;
Whitby Soccer Club and Whitby Minor Hockey Association and the
In order to be more flexible and responsive to our client’s
needs, we engage associates with specific expertise for specific
We have an extensive network that consists of other human resource
professionals, coaches, trainers, instructional designers (e-learning)
and research associates. We choose our associates for projects
based upon their unique expertise that he or she can bring to the
particular project. Furthermore, we choose associates with whom
we have worked with in the past and that are equally committed
to our mission and to exceeding our client’s expectations.
As well, we are pleased to partner with a client’s internal
resources (e.g. training department, staff development committees
or other committee, subject matter experts, research department
etc.) to collaboratively achieve the desired outcomes for a project.
Core Beliefs and Values
The core beliefs and values that underlie our work are:
Creating Empowerment and Participation
We believe in engaging the entire organization in ways that lead to ownership
and commitment to a shared vision.
We believe that when you foster an environment where leaders, employees, board
members, volunteers and clients can come together, they can create and believe
in something larger than themselves.
We believe that sharing information and creating a common understanding of
the strategic issues enables people at all levels of the organization to
participate and to make wise decisions both individually and collectively.
Practicing Action Research
We believe that only through continuous reflection and re-examination throughout
the process with our clients can we learn and realize our goals and ultimately
achieve organizational effectiveness.
Creating a Shared Preferred Future
We believe in creating a collective “vision” since the future forms
the basis for action today.
We believe in creating self sufficiency for our clients rather than creating
dependency on us. Our goal for the completion of a project is that clients
will embrace our methods, processes and tools and make them their own and
thus increase their internal capacity.
Incorporating Creativity and Innovation
We believe that each solution for a client should be customized for them, based
on their needs and that creativity and innovation be utilized to achieve
the best possible outcome for our clients.